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The "seller" means Partscale Ltd. |
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The "buyer" means the person contracting to buy goods. |
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The "Goods" mean the goods the buyer contracts to buy, which may be specified in the order acknowledgement or other appropriate documents |
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These are subject to change without notice.
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| Prices are displayed exclusive of VAT (Value Added Tax) unless otherwise specified. |
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| Online payments are collected by Paypal. |
| Your card details are handled by Paypal. We never see, or have any access to your card details. Your details are sent directly through the Paypal secure server. |
| PayPal accepts the following card types : |
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Orders are normally despatched promptly, 1-5 days from receipt of order. Delivery times and dates specified by the Seller are given and intended as an estimate only.
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| If the Seller cannot deliver within 14 days the buyer will be informed immediately and, with their agreement, arrange another time for delivery. |
| If we cannot agree another time for delivery, the Buyer will receive a full refund. |
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If the item(s) ordered are faulty or damaged we will collect them free of charge & replace them.
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| If the item(s) are not required for whatever reason we will collect it & offer a full refund subject to the item(s) being returned to us in a resaleable condition (a £15.00 handling charge will apply). |
| If you are dissatisfied with your purchase for any reason, please contact Customer Support on 0191 416 3440, or by e-mail at info@stubstation.co.uk |
| We will be pleased to arrange a full refund of the purchase price, within a maximum of 30 days, subject to the following :- |
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You must notify us of your wish to cancel within 7 days of receipt of delivery of the purchased goods.
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You must return the goods unused and in good condition in their original packaging. |
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| Tel :- 0191 416 3440 |
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| E-mail:- info@stubstation.co.uk |
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The Buyer must ensure the goods are suitable for his/her particular purpose.
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| Should the buyer effect onward sale or supply to a third party, all products should be delivered in the original packaging instructions and labeling. |
| We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. |
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| All items are subject to a 12 month guarantee unless otherwise stated. |
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| This does not affect your statutory rights. |
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We endeavor to respond to all complaints within five working days.
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| In the unlikely event that you are not satisfied with the level of service received, please email us at info@stub-station.co.uk |
| We will - |
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Deal With all complaints fairly. |
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Deal with all complaints effectively. |
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Treat all complaints confidentially. |
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Ensure that our company procedures will be easy to use. |
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Acknowledge the compaint within 5 working days and provide a likely timescale for resolving the complaint. |
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Keep you updated on the progress made in resolving your complaint. |
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Partscale will not be liable for any costs or liquidated damage incurred or accrued from non-delivery of goods by a specific date.
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Goods supplied will remain the property of the Seller until payment is received in full.
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| The Seller reserves the right to change, modify or otherwise alter these terms of sale, or any other portion of the site, in whole or part, at any time without prior notice. |
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